Not only do I feel I have more direction and clarity in my role, but I am also able to pass that along to my team and their performance collectively has improved greatly. The class has been transformative for me personally and my office. Every office manager should take this course.
Dental Director Course
Masterclass in Management
Ready to elevate your dental practice? The Dental Director Course is a revolutionary online training and certification program that turns dental office managers into Certified Dental Directors in just one hour a week.
Here's What You'll Get:
Comprehensive Certification Program
A step-by-step curriculum to master dental practice management—covering operations, leadership, and growth. PACE-approved certification upon completion.
Proven Systems and Templates
Access ready-to-use systems, checklists, and templates that streamline your daily operations, improve patient satisfaction, and maximize profitability.
Real-World Case Studies
Learn directly from successful dental practices and avoid costly mistakes. Get insider strategies used by the top 1% of practices.
Expert Mentorship & Support
Get expert guidance from coaches and industry experts with years of experience in building successful dental practices.
Become the great leader you know you can be.
Owning or managing a dental practice can be overwhelming. From motivating your team to driving growth, it's easy to feel unprepared. But you don't need to struggle through trial and error, you're not alone!
The DDA Certified Dental Director Course is designed to save you time, money, and stress—giving you the proven strategies and expert guidance you need to lead your practice with confidence, streamline operations, and achieve financial success. Our self-paced online course provides step-by-step, actionable training, real-time support from expert instructors, and the essential tools and resources to transform your career.
It's time to lead with clarity, confidence, and a plan—your success starts here.
Enroll now to secure your spot.
Don't wait! This is your chance to master dental practice management, and to set your career and your practice on a path to unparalleled success. Here's what you'll instantly unlock:
- ✓The entire DDA Course curriculum (over 27 training videos)
- ✓Resources to streamline your processes (over 60 templates, guides and checklists)
- ✓Dedicated experts to support you in real time
- ✓Years of learning condensed into a step-by-step blueprint
- ✓Exclusive community of dental professionals
One Investment, Lifetime Impact
With lifetime access to all course materials and updates, you'll always have the latest insights at your fingertips.
100% Satisfaction Guarantee
We're confident this course will transform your career. If you don't see the value, we'll make it right.
Get 12 Months Free
DDA Membership
$349 Value
Enroll in the Dental Director Course today and get 12 months of free access to the Dental Director Academy Membership, giving you the ongoing support, tools, and community you need to thrive. Your journey doesn't end with the course—it's just the beginning.
- ✓DDA Newsletter - Full of Insights & Strategies
- ✓Live Webinars & Expert Interviews
- ✓On-Demand Resource Library
- ✓Access to an Exclusive Community
- ✓Events & Networking Opportunities
- ✓Exclusive Discounts
Testimonials
When Stephanie told me that by instituting the management principles taught at DDA in my practice, she would double my revenue, I didn’t believe her. I was wrong. She tripled my revenue.
Derek Nordstrom, Practice Owner
Just completed office manager training with Stephanie and cannot say enough about the benefits of taking this course. Regardless of your experience, there is always something to learn! The personal attention given to our group by Stephanie was amazing. Highly recommend!
Great Course! Lots of helpful tips and tricks. Stephanie is so kind and knowledgeable. You know from day 1 they are there to help you learn and grow!
I really enjoy that I have a community that I belong to now.
Very knowledgeable team with fantastic attitude and presentation! They are skilled at using their vast knowledge and skills to create a learning and support system that is unique to your individual needs. I would 100% use them to reach your goals and build your own personal confidence and skills to reach your future ones on your own. AMAZING TEAM!
Working with Stephanie has been such an incredible experience. The tools she has given both myself as an individual, and our team as a whole, has been transforming. Highly recommend to take your office and team to the next level!
Not only do I feel I have more direction and clarity in my role, but I am also able to pass that along to my team and their performance collectively has improved greatly. The class has been transformative for me personally and my office. Every office manager should take this course.
Just completed office manager training with Stephanie and cannot say enough about the benefits of taking this course. Regardless of your experience, there is always something to learn! The personal attention given to our group by Stephanie was amazing. Highly recommend!
Great Course! Lots of helpful tips and tricks. Stephanie is so kind and knowledgeable. You know from day 1 they are there to help you learn and grow!
I really enjoy that I have a community that I belong to now.
Very knowledgeable team with fantastic attitude and presentation! They are skilled at using their vast knowledge and skills to create a learning and support system that is unique to your individual needs. I would 100% use them to reach your goals and build your own personal confidence and skills to reach your future ones on your own. AMAZING TEAM!
Working with Stephanie has been such an incredible experience. The tools she has given both myself as an individual, and our team as a whole, has been transforming. Highly recommend to take your office and team to the next level!
Not only do I feel I have more direction and clarity in my role, but I am also able to pass that along to my team and their performance collectively has improved greatly. The class has been transformative for me personally and my office. Every office manager should take this course.
Just completed office manager training with Stephanie and cannot say enough about the benefits of taking this course. Regardless of your experience, there is always something to learn! The personal attention given to our group by Stephanie was amazing. Highly recommend!
Great Course! Lots of helpful tips and tricks. Stephanie is so kind and knowledgeable. You know from day 1 they are there to help you learn and grow!
I really enjoy that I have a community that I belong to now.
Very knowledgeable team with fantastic attitude and presentation! They are skilled at using their vast knowledge and skills to create a learning and support system that is unique to your individual needs. I would 100% use them to reach your goals and build your own personal confidence and skills to reach your future ones on your own. AMAZING TEAM!
Working with Stephanie has been such an incredible experience. The tools she has given both myself as an individual, and our team as a whole, has been transforming. Highly recommend to take your office and team to the next level!
Course Modules
1. Introduction and Self-Assessment
Begin your journey with a clear understanding of your current leadership skills and identify areas for growth. This module sets the foundation for your transformation into an effective Dental Director.
2. Personal Growth and Leadership Development
Develop the mindset and skills needed to lead with confidence. Focus on personal development strategies to enhance your leadership impact in the dental office.
3. Team Engagement and Performance
Learn how to inspire and motivate your team to achieve peak performance. Discover strategies to foster collaboration, accountability, and a positive work environment.
Resources: Team Engagement Survey (PDF & Google Form)
4. Office Culture and Values
Establish a strong office culture rooted in shared values and goals. Explore ways to align your team around a common vision for long-term success.
Resources: Team Roles & Responsibilities Documentation; Team Job Descriptions & KPIs Documentation
5. Effective Meetings and Communication
Master the art of running productive meetings and communicating effectively with your team. This module focuses on building clarity and collaboration.
Resources: Leadership Team Meeting Agenda; Full Team Meeting Agenda; Morning Meeting Agenda
6. Systems and Patient Interactions
Streamline office systems to improve efficiency and enhance patient interactions. Learn to create workflows that deliver exceptional patient care and satisfaction.
Resources: Employee Leave Tracker; Receptionist Training; Checklists; Patient Care & Scheduling Verbiage; Hygiene Systems & Protocols
7. Hiring and Performance Management
Build a high-performing team by hiring the right people and managing their growth. Gain insights into recruitment, onboarding, and ongoing performance evaluations.
Resources: Hiring Guide; Job Ad Templates; Employment Contract Template; Reference Check Questions; Employee Onboarding Guides & Checklists; Receptionist & Hygiene Training Plans; Probation Extension Letter Template; Performance Review Agenda & Questionnaires; Team Engagement Survey
8. Marketing and Referrals
Implement effective marketing strategies to attract new patients and build referral networks. Learn how to position your practice for growth in a competitive market.
9. Financial Management and Organization
Take control of your practice’s finances with proven strategies for budgeting, tracking, and optimizing revenue streams. Build a financially sustainable practice.
Resources: Profit & Loss Statement Template (Excel)
10. Wage Structure and Performance Reviews
Create fair and motivating compensation structures. Learn to conduct performance reviews that encourage growth and accountability among team members.
Resources: Performance Review Agenda; Performance Review Questionnaire; Employer 360 Feedback Questionnaire; Wage Structure Template
11. Setting and Measuring Goals
Set actionable goals for your practice and learn how to measure progress effectively. This module focuses on aligning goals with your practice’s vision and objectives.
Resources: KPI Tracker (Excel)
12. Profitable Perio
Unlock the potential of periodontal care as a key revenue driver. Learn how to maximize the profitability of perio treatments while maintaining high standards of care.
Resources: Perio Ideal Recommendation Guidelines
13. Mastering Office Compliance
Stay ahead of compliance requirements with a structured approach to office protocols. Ensure your practice meets legal and ethical standards while minimizing risks.
The Dental Director Academy App
Whether you’re checking in with the DDA community, diving into course lessons, or browsing our resource library, our app puts everything you need right at your fingertips.
Always Connected
Ask questions, share insights, and connect directly with other DDA members, students, and clients through group threads and private messaging.
All-In-One Access
From downloadable templates and step-by-step process guides to exclusive community discussions and upcoming events—access it all in one place, anytime.
Flexible Learning, On Your Schedule
Take your learning with you. Whether you're on a lunch break or commuting, the DDA app makes it easy to keep learning, growing, and staying inspired—wherever you are.
Meet Your Instructor
Stephanie Richardson
RDA, CEO, Founder
Stephanie Richardson founded Dental Director Academy to share her expertise and help dental professionals thrive. With 20 years in the industry—working as a receptionist, RDA, office manager, coach, and Director of Operations—she understands every facet of practice management. She's passionate about boosting profitability, strengthening teams, and empowering managers to create a positive, successful workplace.
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FAQs
The Dental Director Academy Course is a masterclass in dental office management. It’s a comprehensive, step-by-step online training and certification program designed to equip you with the skills, systems, and strategies to lead your dental practice effectively. The goal is to turn your team into leaders, your systems into profits, and your practice into a business that scales.
Still have questions? Contact Us
Ready to lead your practice to success?
Enroll in the Certified Dental Director Course and gain the tools, mentorship, and confidence to build a thriving business, while loving what you do. Stop feeling stuck—start seeing results.
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